FAQ

1.HOW DO I FIND A BATHROOM VANITY THAT WILL FIT IN MY BATHROOM?

To find a bathroom vanity that will fit correctly in your bathroom, measure the width, height and depth of the space available with a measuring tape. Then visit our Vanities page and narrow your results by selecting the corresponding width from the options on the left side of the page. Once you click on a particular vanity from the list, you'll see its height and depth listed in the product description. Make sure to choose a vanity that has the same or smaller measurements than the space available in your bathroom.

 

2.HOW CAN YOU AFFORD TO OFFER SUCH LARGE DISCOUNTS ON YOUR PRODUCTS?

We make all of our products direct from our own factory and then pass the savings along to our customers. This allows us to offer high quality items at a lower cost than you'll find for similar items sold by our competitors.

 

3.I HAVE A QUESTION ABOUT ONE OF YOUR PRODUCTS. DO YOU HAVE PHONE SUPPORT AVAILABLE?

Yes! You can call us  at 1-909-303-3323 and our knowledgeable salespeople can answer any questions you might have. Our representatives are available Monday -  Saturday10 am - 5 pm PST.

 

4.HOW MUCH DO YOU CHARGE FOR SHIPPING?

Shipping charges for US based on your location and the products purchased. 

 

5.DO YOU CHARGE SALES TAX?

We only charge sales tax on orders shipping to California.

 

6.WHAT PAYMENT METHODS DO YOU ACCEPT?

Paypal is the first choice for our online store. We also accept Visa, MasterCard, American Express, and Discover credit cards,debit cards.If you want to pay by credit card, pls call 909-303-3323.

 

7.DO YOU OFFER BULK DISCOUNTS FOR BUSINESSES?

Yes! To find out more about our corporate discounts, please Contact Us.

 

8.HOW DO I TRACK MY ORDER?

Once your order is shipped, our stuff will update your shipping information on our website. Please log in your account and check the order status , meanwhile the shipping info will be sent to your email address by our system.

 

9.HOW DO I RETURN AN ITEM?

If you are not satisfied with your purchase, you can return it within 7 days for a full refund, or exchange within 30 days. All returns or exchanges must be returned in like brand new condition, with the original package, and a copy of your original invoice. Tona Bathroom Vanity has the right to refuse any returned items that have no package, are damaged, scratched, or have been Installed or used. The shipping cost for no reason return should be paid by the customer.