1. HOW DO I FIND A BATHROOM VANITY THAT WILL FIT IN MY BATHROOM?
To find a bathroom vanity that will correctly fit in your bathroom, measure the width, height and depth of the space available with a measuring tape. Then visit our Vanities page and narrow your results by selecting the corresponding width from the options on the left side of the page. Once you click on a particular vanity from the list, you'll see its height and depth listed in the product description. Make sure to choose a vanity that has the same or smaller measurements than the space available in your bathroom.
2. HOW CAN YOU AFFORD TO OFFER SUCH LARGE DISCOUNTS ON YOUR PRODUCTS?
We make all of our products directly from our own factory, and then pass the savings along to our customers. This allows us to offer high quality items at a lower cost than you'll find for similar items sold by our competitors.
3. I HAVE A QUESTION ABOUT ONE OF YOUR PRODUCTS. DO YOU HAVE PHONE SUPPORT AVAILABLE?
Yes! You can call us at 1-909-303-3323 and our knowledgeable salespeople can answer any questions you might have. Our representatives are available Monday - Saturday 10 am - 5 pm PST.
4. HOW MUCH DO YOU CHARGE FOR SHIPPING?
Shipping charges for US are based on your location and the products purchased.
5. DO YOU CHARGE SALES TAX?
We only charge sales tax on orders shipping to California.
6. WHAT PAYMENT METHODS DO YOU ACCEPT?
Paypal is the first choice for our online store. We also accept Visa, MasterCard, American Express, and Discover. If you want to pay by credit card, please call 909-303-3323.
7. DO YOU OFFER BULK DISCOUNTS FOR BUSINESSES?
Yes! To find out more about our corporate discounts, please Contact Us.
8. HOW DO I TRACK MY ORDER?
Once your order is shipped, we will update your shipping information on our website. Please log into your account and check the order status. The shipping information will also be automatically sent to your email address that you provide upon checkout.
9. HOW DO I RETURN AN ITEM?
If you are not satisfied with your purchase, you can return it within 7 days for a full refund OR exchange within 30 days. All returns or exchanges must be returned in brand new condition, with the original packaging and a copy of your original invoice. Tona Bathroom Vanity has the right to refuse any returned items that have no package, are damaged, scratched, or have been previously installed or used. The shipping cost for no reason return should be paid by the customer.
10. PLACING LARGE ORDERS:
With no minimum order quantity per product, you are able to customize one container load that best fits your needs. A selection of Vanities, Faucets, Bathtubs, Bathroom Accessories and Shower Sets to complete a minimum of a 20′ Container. Our mixed container policy gives our customers the opportunity to purchase a large selection of products directly from our distribution warehouses or manufacturing plant with a lower investment. Please contact us for more information.